Why are organizations of all types attempting to get consumers to “like” them on Facebook? Many of them don’t know why. It’s the in thing to do. What’s your reason? 
[continued]

Jeffrey Hayzlett  Best Selling Author of "The Mirror Test", Global Business Celebrity and Sometime Cowboy 
[continued]

As one of the top-level marketers in the world, Jeff Hayzlett is a published author, entrepreneur and president of his company, The Hayzlett Group. He is the former Chief Marketing Officer for Eastman Kodak and frequently cited as a leading marketing expert in print and broadcast mediums, including his TV appearance in “Celebrity Apprentice.” Hayzlett’s book, The Mirror Test: Is Your Business Really Breathing?, owns a five-star rating on Amazon.com and a seal of approval from the likes of Emmy Award-winning producer, Mark Burnett, Donald Trump and Christie Hefner, former CEO of Playboy Enterprises. 
[continued]

Outstanding customer service is what makes the difference between savvy business pros who see it as part of marketing and amateurs who don’t. Which are you?  
[continued]