DMN3 Blog

DMN3 Blog - written & maintained by Robert M Brecht, Ph.D.

Good Customer Service is Marketing!

Tuesday, September 06, 2011

Outstanding customer service is what makes the difference between savvy business pros who see it as part of marketing and amateurs who don’t. Which are you?  
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Is Your Website Optimized To Your Sales Cycle?

Tuesday, February 23, 2010

Wouldn't you agree that your B2B or B2C Web site should help increase your sales? It sounds simple enough, yet most of us fail to make the effort required to align it with target market sales cycles.  
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