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5 Ways to Keep Your Customers Happy

Posted by | May 4, 2017

customer-retention-makes-happy-customers

Your customers like to feel special, whether you’re interacting with them on social media, over the phone or in person. Customers like getting first-class treatment. But how do you deliver first-class treatment that will keep your customers happy?

Here are 5 customer retention techniques to keep your clients coming back.

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Topics: Customer Retention

7 Ways to Thank Your Customers Before Your Competitors

Posted by | Nov 11, 2015

Don’t you just love this time of the year? Personally, Thanksgiving is my favorite holiday. This season is all about giving thanks and showing appreciation. A simple gesture such as saying, “thank you,” can go a long way.

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Topics: Customer Retention

Customer Retention Tactics: 5 Brilliant Real-World Examples

Posted by | Mar 3, 2015

Charming Charlie Direct Mail Example

In today’s consumer-driven marketplace, keeping your customers happy is more important than ever. Not only will upset customers not return for future purchases, they might leave bad reviews or comments on your social media pages causing others to think twice about doing business with you. On top of that, attracting a new customer is 7 times more costly than retaining an existing one.

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Topics: Strategy, Customer Retention

5 Critical Factors That Drive Customer Retention Strategies

Posted by | Jan 22, 2015

Customer Retention Strategies

Customer retention marketing is a key driver of growth and long-term profits for any business. While some businesses still value the acquisition of new customers over developing a deeper relationship with current customers, it’s actually counterintuitive based on what we know about the lifetime value of existing customers. For those who have seen the light, here are some strategic customer retention strategies that can go right to your bottom line.

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Topics: Strategy, Customer Retention

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